Solutions.
We come from a strong Telecom background and we bring a curiosity to grow, a passion for delighting our customers, and a desire to deliver technology that transforms your business.
Measure. Understand. grow.
Our solutions are focused on first making sure we understand how you manage local number portability. What steps create the most problems? Who needs more access to perform their task? How can you save money, increase speed to FOC & activation?
Any solution begins with truly understanding. LNP can be complex and have many nuances and variations. This is where our experience and expertise come into play. We have decades of LNP experience. From CSR, LSR, Bonded & Non-bonded Preport to NPAC SOA, LSMS & LTI. We believe it’s essential to help you overcome your biggest obstacles.
We are here to help. Sign up for a consultation today!
provisioning
Services
Our substantial experience in managing LNP Provisioning orders elevates X3i to the forefront of Preport provisioning services. With no hidden fees, or concerns about escalations, tickets, and costly support, you can rest assure we share the same goals. Together, we provide excellent service to our clients by obtaining FOC, concurrence, and activation as swiftly and easily as possible.
- Customer Service Record (CSR) Analysis
- Local Service Request (LSR) management
- Predictable & easy to understand pricing
No "Fall out", Just FOC
Exclusive knowledge & library of carrier’s business porting rules, LSOG requirements, and versions. Experience in bonded carrier integrations, process automation, & Salesforce support. We offer chat & voice support and are happy to take on as much or as little as you need us to. We can also help with LIDB/CNAM & e911 processes and procedures and bring deep knowledge-base in Directory Listing ordering and fall out management.
Releasing Securely
In every number port, there is a winner and a loser. The loser doesn’t get to decide when this occurs and cannot plan. However, when the process begins, they have no choice but to participate in the process of releasing the number from their inventory. Until the number has been activated and no longer resides on the losing carrier’s network, the most important part of releasing a number is protecting your end-user customer.
- Customized white-labled portal
- Reseller notifications
- Scalable Outsourcing
The Best Losers win
This requires carriers to be very good at releasing numbers. This includes customer notification, and engaging with resellers & Hosted VoIP customer’s. When there are multiple layers, it is important that the losing service provider and customer is participating in the validation of the release. Our telephone numbers hold more value than ever before, and ignoring or allowing timers to expire is turning a blind eye to your end user.
We are your real-time LNP experts.
Real Time
OUR EXPERIENCED LNP REPRESENTATIVES ARE STANDING BY AND READY TO HELP. WE OFFER OUR DECADES OF EXPERIENCE TO YOU WHEN YOU NEED IT THE MOST. PROVIDING YOU THE ASSURANCE YOU NEED TO KNOW YOU HAVE ALL THE SUPPORT YOU NEED. FROM NPAC ONBOARDING, SETTING UP TRADING PARTNER AGREEMENTS OR GETTING YOUR LSR RIGHT, WE KNOW HOW TO HELP!
Port Support:
get the help you need when you need it most
Expert Strategy
WE OFFER LOCAL NUMBER PORTABILITY TRAINING AND DOCUMENTATION. HOW TO START PORTING WITH NPAC, CREATING AND MANAGING YOUR SOA PARTNERS AND HOW TO GET BETTER AT GETTING LOCAL SERVICE REQUESTS RIGHT THE FIRST TIME. OUR TRAINING IS CUSTOMIZED TO YOUR NEEDS TO MAKE SURE YOUR TEAM IS READY TO HELP YOU TODAY SO YOU CAN GROW TOMORROW
NPAC Gateway
Service Order Administration gateways are called SOA’s. It is the application which allows you to port numbers, create LRN’s, and modify your due date. The tasks are many, but the purpose is simple: SOA’s allow you to manage your ported telephone number inventory.
Take advantage of the NPAC’s ability to interface with the NPAC as many times as you need. Our analogous SOA approach increases your team’s performance by driving autonomy within existing processes.
stand FOR
We believe in the importance of building a great, enduring company that strikes a balance between profitability and a social conscience. Our team is aligned and focused towards customer’s outcomes and continuously refining the process for further improvement. The result is more efficient operations as well as seamless customer service experience and deliverables.
